BASE FACILITY CLOSURE/OPERATING HOURS

Access to Base -  North Gate - closed until further notice, use main gate. For access to 436th Medical Group use right most lane and proceed to screening check point. If on base, exit and re-enter through check point prior to proceeding to MDG. 

Effective March 23 - The Trusted Traveler Program is suspended until further notice. A 100% DoD ID card check is in place. Types of accepted DoD ID cards can be found here: https://www.cac.mil/Uniformed-Services-ID-Card/.

Additionally, for all base personnel, visitor passes will only be granted for official purposes. Exemptions may be granted at squadron commanders’ discretion. Contact your chain of command for further details.

For all non-DoD housing residents, requests for visitor passes will only be granted at the discretion of the 436th Security Forces Squadron commander. Contact the Dover AFB Law Enforcement Desk at 302-677-6664 or the Dover AFB Visitors Center at 302-677-3645 for further details.

Airman & Family Readiness Center - Air Force aid - Open // Casualty Assistance Rep - On Call

Aero Club - closed until further notice

Arts & Crafts - closed until further notice

Auto Hobby Shop - closed until further notice

Base Exchange (AAFES) - open but hours may be reduced or changed to allow for thorough cleaning and restocking.

Optical Center - Closed, 19 March - 2 April 2020
Barber Shop - Closed until further notice

Base Housing - All Community Centers and resident amenities, including playgrounds are closed.
            Liberty Park (Behind Pool) - closed until further notice

Burger King - Open for drive-thru only

Chapel - All events and services have been cancelled until further notice. Counseling by chaplains is currently via telephone, no walk-ins. Please call the Command Post at DSN: 445-4201 or COMM: (302) 677-4201 to connect with a chaplain or request assistance after duty hours.

Charlie's Hotdogs - Open for carryout only

Child Development Center & Youth Center - Open for identified personnel during significantly reduced manning only. Facilities will be combined at Bldg. 312 until further notice.

Civilian Personnel Flight – Walk-in personnel service is suspended.  All services are currently by appointment only or via telephone. If you need assistance, please call (302) 677-4662 or email colette.mcculley@us.af.mil for APF questions or (302) 677-6954 or email jacqueline.travis@us.af.mil for NAF questions.

Commissary (DeCA) - The commissary will conduct a 100-percent ID card check upon entry. Customers will be asked to scan their own IDs. Early bird hours are suspended until further notice.

Sunday:
1100-1300: Uniform members and/or their dependents only
1300-1500: Veterans/Retirees and their families, patrons 60+ years old, and other patrons with medical conditions            that severely compromise their immune system. Visit the CDC website (https://www.cdc.gov/coronavirus/2019-ncov/faq.html#anchor_1584386949645) for a full list of conditions.
1500-1800: General population
Monday: Closed
Tuesday - Saturday:
0900-1100: Uniform members and/or their dependents only
1100-1300: Veterans/Retirees and their families, patrons 60+ years old, and other patrons with medical conditions          that severely compromise their immune system. Visit the CDC website (https://www.cdc.gov/coronavirus/2019-ncov/faq.html#anchor_1584386949645) for a full list of conditions.
1300-1800: General population

DFAC -  Hot entree line open for carry out line only.  All other lines closed. Flightline kiosk closed.

Dover Federal Credit Union - Drive-thru only

Dover Airman Against Drunk Driving (DADD) - suspended until further notice. 

Eagle Creek Golf Course - Open 0800-1600. Single-rider carts only. Must maintain social distancing of 6 feet at all times while on the course.

Eagle Lanes Bowling Center - closed until further notice

Eagle Rest Inn Lodging - No Space A guests/reservations

Education Center - Closed. Teleworking and processing Tuition Assistance

Finance Customer Service desk is closed, if you need assistance email 436CPTS.FMF.FMCustServ@us.af.mil

Fitness Center - closed until further notice

Fitness Testing - All Official Fitness Assessment Testing is cancelled until June 2020. 

Members who are due in March will test in 6 months, September 2020
Members who are due in April will test in 6 months, October 2020
Members who are due in May will test in 6 months, November 2020

Food Delivery - food delivery drivers may experience difficulty accessing the base. Residents are encouraged to use an alternate pick-up point such as the visitors center parking lot.

Freds - Open 1200-1800, Sun thru Sat

The Grill at Eagle Creek - closed until further notice

The Landings - closed until further notice

Legal Office - Walk-in legal assistance is suspended until further notice. Priority-based, appointment only legal assistance plan for your Airmen until further notice.  Legal assistance will be provided to Airmen in three priority categories: Priority 1:  Deployers // Priority 2:  Airmen whose legal issues may affect military readiness in the next 60 days // Priority 3:  All other Airmen on a case-by-case basis. Please call (302) 263-9206 to schedule an appointment.  Walk-in legal assistance is suspended until further notice

​Manpower - Teleworking

Military Personnel Flight - Limited customer service for CAC unblocks and DEERS actions. Passports by appointment only. Separations and retirement by appointment only. Assignment actions by appointment only. To schedule a DEERS/ID card appointment, please call (302) 677-5050. To schedule any other appointments, please call (302) 677-4636 or (302) 677-3628

Mugs - Open 0630-1300, Mon thru Fri, carry out only 

​NAF Employees - All non-essential NAF employees will not report to work

Outdoor Recreation - Closed until further notice
     FAM Camp - No new customers until further notice. (No impact to current residents)

Passenger Terminal - Space A is limited to Category I, IV and VI only. Visit the AMC Travel Page for information.

Public Affairs - All photo studio operations, to include passport photos, are limited to mission essential requirements only and will be pre-scheduled on a case-by-case basis, call ahead (302)677-3372 or email 436AW.PA@us.af.mil.  

UNITE - all activities suspended and rescheduled. Dates TBD

USO - closed until further notice

Avoid close contact with people who are sick.

Avoid groups or gatherings of 10 or more people.

Avoid touching your eyes, nose, and mouth.

Stay home when you are sick.

Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Can we get tested at the clinic?
Currently, the 436th Medical Group does have the ability to test for COVID-19. You must call ahead if seeking testing to the 436th MDG Appointment Line at 302-730-4633. Anyone with testing questions should contact the 436th MDG Appointment Line at 302-730-4633, or call the Delaware Department of Health at (866) 408-1899. TRICARE beneficiaries can also contact 1-800-TRICARE.

What happens if my child gets sick?
If your child is experiencing flu-like symptoms, please call the 436th Medical Group Appointment Line at 302-730-4633. A nurse can offer a screening via phone and evaluate whether more testing may be warranted. As with any "normal" flu, you should keep your child home to avoid spreading germs throughout schools and CDCs.

Are there precautions we should take if we think a coworker or friend might be exhibiting symptoms?
As with any flu season, if you are close to someone who appears to have flu-like symptoms, you should practice proper hygiene and encourage others to do the same. Stay at least 6 feet away and limit interactions with sick individuals to less than 15 minutes if possible.
 
-Wash hands with soap and water for at least 20 seconds
-If soap and water is not available, use an alcohol-based hand sanitizer that contains at least 60-percent alcohol
-Avoid touching eyes, nose, and mouth with unwashed hands
-Avoid close contact with anyone who is sick
-Clean and disinfect frequently touched objects and surfaces
-Make sure your flu shot is up to date.