(Center) Senior Master Sgt. Edward Swinson, 436th Aerial Port Squadron, briefs Col. Steven Jordan, Air Mobility Command Installation Excellence Selection Board team member, about the aerial port response to the Elevated Transfer Vehicle mishap during the Installation Excellence visit Oct. 7. When the ETV mishap occurred, experienced aerial porters immediately began designing a pallet grid to ensure that the flow of cargo to the warfighter was uninterrupted. (U.S. Air Force photo by Jason Minto)
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