Simon Sinek signs a book for James Pacer, 436th Airlift Wing Transition Assistance Program manager, after a briefing with Team Dover customer service Airmen Feb. 1, 2018, at Dover Air Force Base, Del. Sinek explained the significance of good leadership and how it relates to the customer service experience. (U.S. Air Force photo by Staff Sgt. Aaron J. Jenne)
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