Victim Support Services 

Avatar

  • Sexual Assault 

  • Domestic Abuse  

  • Child Abuse 

  • Stalking 

  • Teen Dating Violence 

  • Sexual Harassment 

  • Workplace Violence 

  • Bullying/Harassment 

Resources

Military OneSource




Phone: (800) 342-9647
Hours: Available 24/7, 365 days a year
Visit Website

Provides non-medical face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations include Adoption, Education, Elder Care, Health and Wellness Coaching, Financial Counseling, Spouse Relocation and Transition. Additional services include Translator Assistance, Document Translation, and much more.

AF Employee Assistance Program (EAP)


 

Phone: (866) 580-9078
Visit Website

 

EAP supports DAF (APF, NAF, Space Force, ANG) employees and Army civilians on AF-led Joint Bases and their respective household members. Services are free, confidential, 24/7 online, in-person, by phone or virtual. Services include non-medical counseling (up to 6 sessions per topic), legal consultation, worklife, education kits, elder care, supervisor resources, physical/mental wellness, webinars and more.

Military and Family Life Counselor (MFLC/Adult)




Phone: (302) 922-7282

 

MFLCs provide free confidential, short-term solution-focused non-medical and non-documented counseling to military members and immediate family members. MFLCs are licensed providers who can address relationships, stress, communication, adjustment, deployment, parenting, grief, loss, etc. MFLCs must report instances or eminent risk of abuse, self-harm, and UCMJ infractions.

Family Advocacy Program (FAP)


300 Tuskegee Blvd. 436 Medical Group, Bldg. 300
Dover AFB 19902
Phone: (302) 677-2711
Hours: 0730-1630, Mon-Fri Closed all federal holidays
Visit Website

FAP strengthens families and enhances resiliency by helping new parents, supporting victims of domestic violence, and assisting family members. The New Parent Support Program helps expecting parents with children up to three years of age. While, maltreatment services triage, assess, and manage referrals for child and adult intimate partner maltreatment.

Domestic Abuse Victim Advocate (DAVA)




Phone: (302) 677-5674; After hours: (302) 213-3508
 

DAVAs are trained professionals who provide non-clinical advocacy services and support to servicemembers and adult family members experiencing domestic abuse. DAVAs are on call 24/7 to provide immediate assistance, safety planning, non-judgmental support, and information on available resources.

Chapel


417 Tuskegee Blvd, Chapel 1 (Main Base), Bldg. 41
Dover AFB, DE 19902
Phone: (302) 677-3932
Hours: 0730-1630, Mon-Fri
 

The Chaplain Corps provide spiritual care and ensures all Airmen, Guardians and their families can exercise their constitutional entitlement of free exercise of religion. Chaplain Corps personnel provide absolute, 100% confidential counseling, spiritual support and resilience in all areas with privileged communication. Chaplains do not have a duty to report requirement.

Military & Family Readiness Center (M&FRC)


Bldg. 846 Sumner Drive
Dover, DE 19902
Phone: (302) 677-6930
Visit Website

Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Service areas include transition, relocation, employment, financial, deployment, exceptional family member program, personal and work-life, Commander’s Key Support Program, casualty assistance, survivor support, emergency family assistance support, volunteer, and voting.

Sexual Assault Prevention and Response (SAPR) Office


Main Gate Way, Bldg 520
Dover AFB, 19902
Phone: (302) 677-4357; 24/7 Helpline (302) 363-7272
Hours: 24/7
Visit Website

SAPR Offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community. Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.

Victim Advocate (SAPR)


Main Gate Way, Bldg 520
Dover AFB, 19902
Phone: (302) 677-4357; 24/7 Helpline (302) 363-7272
Hours: 24/7
Visit Website

SAPR Offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community. Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.

Expedited Transfer (ET)




Phone: (302) 677-4357
Visit Website

Victims of sexual assault have the right to request an expedited transfer. Expedited Transfers are to address situations where a victim feels safe, but uncomfortable due to potential ostracism, retaliation or other circumstances. Expedited Transfers are intended to assist in the victim’s recovery by moving the victim to a new location, where no one knows of the sexual assault.

CATCH a Serial Offender




Phone: (302) 677-4357
Visit Website

The CATCH Program gives victims of sexual assault who are making a Restricted Report, certain Unrestricted Reports where the name of the suspect is not reported to or uncovered by law enforcement, or no report an opportunity to anonymously disclose a suspect’s information to help the DoD identify repeat offenders.

Victims’ Counsel (VC)




Phone: (302) 677-2731; After Hours: (202) 680-2393
 

As part of a larger Air Force program to combat sexual assault and domestic violence offering support to victims who are eligible for services, the JAG Corps has worked to find ways to support the goals of the Air Force in combating sexual assault and domestic violence. The purpose of the VC Program is to provide advice, advocacy, and support to empower victims through independent legal representation.

Medical Group


Tuskegee Blvd, Bldg. 300
Dover AFB, DE 19902
Phone: (302) 677-6930
Hours: Main Clinic/Dental 0730-1630, Mon-Fri and Pharmacy 0730-1700, Mon-Fri
Visit Website

Most MDGs provide beneficiary, warrior operational medicine, and flight operational medical care. Ancillary services typically include laboratory, radiology, immunizations, and pharmacy. Each MDG operates differently, and all services may not be available to all beneficiaries. For more information, visit the MDG or the site provided.

Primary Care Behavioral Health (PCBH)


300 Tuskegee Blvd
Dover AFB, DE 19902
Phone: (302) 677-2674
Hours: 0730-1630, Mon-Fri
Visit Website

PCBH is a team-based approach that integrates behavioral health services into primary care. It involves licensed behavioral health professionals, addressing not only behavioral health and substance use disorders, but also behavioral factors that affect overall health conditions. Care can be coordinated through your PCM or by a self-referral through the appointment line.

Specialty Mental Health – MDG


300 Tuskegee Blvd
Dover AFB, DE 19902
Phone: (302) 677-2674
Hours: 0730-1630, Mon-Fri
Visit Website

Provides clinical care to patients in need of specialized treatment for mental health diagnoses. Services include evidence-based therapeutic modalities, specialty medication management, special duty evaluations, and Command Directed Evaluations (CDEs). Service Members will be triaged or vectored utilizing Targeted Care, as described in the Mental Health Overview, to determine the appropriate resource for the presenting concern.

TRICARE




Phone: (302) 730-4633
Visit Website

TRICARE is the health care program for uniformed service members, retirees, and their families around the world. TRICARE provides comprehensive coverage to all beneficiaries, including health plans, special programs, prescriptions, and dental plans. TRICARE is arranged into 3 regions: East, West and Overseas. For additional details, visit the TRICARE website for the East region.

Telemynd.com (TRICARE Mental Health)




Visit Website

Contracted by TRICARE, Telemynd is your online destination to meet with licensed mental health providers. A national network of therapists and prescribers are available for secure and convenient virtual appointments.

Psychology Today: Health, Help, Happiness + Find a Therapist




Visit Website

Contracted by TRICARE, Telemynd is your online destination to meet with licensed mental health providers. A national network of therapists and prescribers are available for secure and convenient virtual appointments.

Equal Opportunity Office


Bldg. 519, 520 Atlantic Street
Dover, DE 19902
Phone: (302) 677-3743; (302) 677-3905
Hours: 0700-1600, Mon-Fri
 

EO provides timely, fair, and impartial services to military and civilian personnel such as complaint processing, outreach, training, assistance through alternative dispute resolution (ADR), and other related services. This includes ensuring that personnel are equipped with knowledge about and have access to available resources such as trained EO practitioners and the DAF Unlawful Discrimination and Harassment Hotline.

Additional Resources