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AF Surgeon General talks about COVID, innovation, leadership

From the left, Chief Master Sgt. Dawn Kolczynski, U.S. Air Force surgeon general chief of medical operations, and Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, were guests for a podcast from Dover’s Bedrock Innovation Lab, June 26, 2020, at Dover Air Force Base, Delaware. Hogg and Kolczynski talked to podcast listeners about COVID-19, innovation and leadership from their perspectives. (U.S. Air Force photo by Roland Balik)

From the left, Chief Master Sgt. Dawn Kolczynski, U.S. Air Force surgeon general chief of medical operations, and Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, were guests for a podcast from Dover’s Bedrock Innovation Lab, June 26, 2020, at Dover Air Force Base, Delaware. Hogg and Kolczynski talked to podcast listeners about COVID-19, innovation and leadership from their perspectives. (U.S. Air Force photo by Roland Balik)

Capt. Travis Parrot, 3rd Airlift Squadron pilot and stage representative, talks with Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, in front of a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Hogg and Kolczynski were given a briefing on the Transport Isolation System and met with 10th Expeditionary Aeromedical Evacuation Flight aircrew, the TIS support team and 736th Aircraft Maintenance Squadron personnel. (U.S. Air Force photo by Roland Balik)

Capt. Travis Parrot, 3rd Airlift Squadron pilot and stage representative, talks with Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, in front of a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Hogg and Kolczynski were given a briefing on the Transport Isolation System and met with 10th Expeditionary Aeromedical Evacuation Flight aircrew, the TIS support team and 736th Aircraft Maintenance Squadron personnel. (U.S. Air Force photo by Roland Balik)

Capt. Travis Parrot, 3rd Airlifter Squadron pilot and stage representative, escorts Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, onto a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Hogg was briefed on the Transport Isolation System and met with 10th Expeditionary Aeromedical Evacuation Flight aircrew, the TIS support team and 736th Aircraft Maintenance Squadron personnel. (U.S. Air Force photo by Roland Balik)

Capt. Travis Parrot, 3rd Airlifter Squadron pilot and stage representative, escorts Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, onto a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Hogg was briefed on the Transport Isolation System and met with 10th Expeditionary Aeromedical Evacuation Flight aircrew, the TIS support team and 736th Aircraft Maintenance Squadron personnel. (U.S. Air Force photo by Roland Balik)

A Transport Isolation System unit used to transport COVID-19 patients is positioned on a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Two TIS units are located at Dover, which serves as the U.S. East Coast hub due to its location and support facilities. (U.S. Air Force photo by Roland Balik)

A Transport Isolation System unit used to transport COVID-19 patients is positioned on a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Two TIS units are located at Dover, which serves as the U.S. East Coast hub due to its location and support facilities. (U.S. Air Force photo by Roland Balik)

From the left, Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, talk with Senior Master Sgt. Michael Malone, 36th Aeromedical Evacuation Squadron training noncommissioned officer in charge and AE technician, from Keesler Air Force Base, Mississippi, inside a Transport Isolation System, June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the TIS. (U.S. Air Force photo by Roland Balik)

From the left, Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, talk with Senior Master Sgt. Michael Malone, 36th Aeromedical Evacuation Squadron training noncommissioned officer in charge and AE technician, from Keesler Air Force Base, Mississippi, inside a Transport Isolation System, June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the TIS. (U.S. Air Force photo by Roland Balik)

From the left, Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, talk with Senior Master Sgt. Michael Malone, 36th Aeromedical Evacuation Squadron training noncommissioned officer in charge and AE technician, and Maj. Mark Dellinger, 36th AES training flight commander, both from Keesler Air Force Base, Mississippi, inside a Transport Isolation System, June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the TIS. (U.S. Air Force photo by Roland Balik)

From the left, Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, talk with Senior Master Sgt. Michael Malone, 36th Aeromedical Evacuation Squadron training noncommissioned officer in charge and AE technician, and Maj. Mark Dellinger, 36th AES training flight commander, both from Keesler Air Force Base, Mississippi, inside a Transport Isolation System, June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the TIS. (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, speaks with a 10th Expeditionary Aeromedical Evacuation Flight aircrew member June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the Transport Isolation System. (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, speaks with a 10th Expeditionary Aeromedical Evacuation Flight aircrew member June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the Transport Isolation System. (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, talks with Transport Isolation System support team members June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the Transport Isolation System. (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, talks with Transport Isolation System support team members June 26, 2020, at Dover Air Force Base, Delaware. Dover serves as the U.S. East Coast hub for the Transport Isolation System. (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, pose for a photo on the ramp of a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Other personnel in the photo were Dover AFB senior leadership, 10th Expeditionary Aeromedical Evacuation Flight aircrew, the Transport Isolation System support team, 736th Aircraft Maintenance Squadron and 436th Security Forces Squadron personnel (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, and Chief Master Sgt. Dawn Kolczynski, AF/SG chief of medical operations, pose for a photo on the ramp of a C-17 Globemaster III, June 26, 2020, at Dover Air Force Base, Delaware. Other personnel in the photo were Dover AFB senior leadership, 10th Expeditionary Aeromedical Evacuation Flight aircrew, the Transport Isolation System support team, 736th Aircraft Maintenance Squadron and 436th Security Forces Squadron personnel (U.S. Air Force photo by Roland Balik)

Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, was a guest speaker for a podcast from Dover’s Bedrock Innovation Lab, June 26, 2020, at Dover Air Force Base, Delaware. Hogg talked to podcast listeners about COVID-19, innovation and leadership from her perspective. (U.S. Air Force photo by Roland Balik)
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Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, was a guest speaker for a podcast from Dover’s Bedrock Innovation Lab, June 26, 2020, at Dover Air Force Base, Delaware. Hogg talked to podcast listeners about COVID-19, innovation and leadership from her perspective. (U.S. Air Force photo by Roland Balik)

Chief Master Sgt. Dawn Kolczynski, U.S. Air Force surgeon general chief of medical operations, was a guest speaker for a podcast from Dover’s Bedrock Innovation Lab, June 26, 2020, at Dover Air Force Base, Delaware. Kolczynski talked to podcast listeners about innovation and leadership, along with Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general. (U.S. Air Force photo by Roland Balik)
PHOTO DETAILS  /   DOWNLOAD HI-RES 11 of 11

Chief Master Sgt. Dawn Kolczynski, U.S. Air Force surgeon general chief of medical operations, was a guest speaker for a podcast from Dover’s Bedrock Innovation Lab, June 26, 2020, at Dover Air Force Base, Delaware. Kolczynski talked to podcast listeners about innovation and leadership, along with Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general. (U.S. Air Force photo by Roland Balik)

DOVER AIR FORCE BASE, Del. -- Lt. Gen. Dorothy Hogg, U.S. Air Force surgeon general, accompanied by Chief Master Sgt. Dawn Kolczynski, AF SG chief of medical operations, toured and learned about the Transport Isolation System aboard a C-17 Globemaster III, June 26, 2020.

While inside the TIS, Maj. Mark Dellinger, 36th Aeromedical Evacuation Squadron training flight commander, and Senior Master Sgt. Michael Malone, 36th AES training noncommissioned officer in charge and AE technician, both from Keesler Air Force Base, Mississippi, briefed Hogg and Kolczynski on Dover’s role in safely transporting patients, medical support personnel and aircrew during the COVID-19 pandemic.

On April 30, two TISs arrived at Dover from Charleston AFB, South Carolina, as Dover became the U.S. East Coast hub for TIS decontamination due to its strategic location and support facilities.

“The TIS mission started when Ebola [2014 outbreak] came about,” said Hogg. “We recognized that we would have a need to transport contaminated patients, and so we had to figure out pretty quickly how to do that on the back of the aircraft to keep the aircrew safe.”

By partnering with industries, the TIS was manufactured in approximately two weeks as a result of requirements identified during the 2014 Ebola outbreak.

“The capability that it has is that it contains the biological agent, chemical agent, whatever is inside, so that everybody else is clean and safe on the outside,” said Hogg.

Patient care is possible while being transported in a TIS aboard a C-17 or C-130 Hercules aircraft.

“We can deliver care inside there,” said Hogg. “We can do critical care patients, we can do ambulatory patients and we can configure it in a way that is needed for the complexity of the patient.”

After exiting the TIS, the surgeon general and chief met with 10th Expeditionary Aeromedical Evacuation Flight aircrew, the TIS support team and 736th Aircraft Maintenance Squadron personnel before heading to Dover’s Bedrock Innovation Lab to conduct a podcast on innovation and leadership.

During the podcast, Hogg spoke about the continuous process of innovation and the Negatively Pressurized Conex that was cleared for operational use on June 24 for C-5 Super Galaxy and C-17 aircraft.

“It actually was certified to fly this past week. It can hold more patients … instead of a small handful that the TIS can hold,” said Hogg.

The NPC can transport up to 28 passengers or 23 patients, either ambulatory or litter.

Speaking about the TIS mission, “It’s a Total Force mission … Reservist, active-duty and a variety of Air Force Specialty Codes [career fields] that are doing it, and it’s not their primary job,’ said Kolczynski. “We’re putting them there, they’re learning and while they are doing the job here practicing, they are also being innovative and figuring out, ‘how do we do it better?’”

On the topic of innovation, the surgeon general expressed her perspective: “My platform is disruptive innovation. When I go out and talk to people, I challenge them to think without a box, not outside the box but without a box. We have to cultivate a culture where we are willing to take risks, where it’s ok no matter what rank you are, where you come from – that you can step up and say I have a better idea.”

The surgeon general also stressed the importance of communication and its challenges during COVID-19.

“It’s so difficult to try to keep everybody informed of what’s going on, and I’ve found that to be a little bit challenging, because you have a lot of players,” said Hogg. “So not only do you have Department of Defense in this fight against COVID, you also have Health and Human Services, Federal Emergency Management Agency and Centers for Disease Control and Prevention.”

During COVID, disseminating messages from multiple agencies at the right time to the right people is really important to the surgeon general.

“For us in the medical community, this was a medical contingency ops,” said Hogg. “We’ve never been in that kind of environment before; we’ve usually been in a supporting role. We are now in a supported role, and it’s been challenging for some line leaders to understand the medical community and how it operates.”