If you or a serviceman you know is experiencing a crisis, use this confidential, toll-free crisis line (800) 273-8255 and press “1” to reach caring Department of Veterans Affairs responders. The Veterans Crisis Line can also be reached by text at 838255 or through online chat.
CHAPEL:
Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).
Facility: Chapel
Address: 417 Tuskegee Blvd, Dover AFB, DE 19902
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Chapel 1 (Main Base), Bldg. 417
Cost: FREE
Phone: (302) 677-3932; for emergency services after duty hours, contact the Command Post at (302) 677-4201 and the duty chaplain will respond.
Websites: https://eim2.amc.af.mil/org/436awhc/default.aspx https://www.facebook.com/dover436chapel
Resource Provider: Chaplains
FAMILY ADVOCACY PROGRAM:
Family Advocacy Program (FAP) - Ensures appropriate triage, assessment, and management of maltreatment referrals. Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies. Provides various Family Advocacy outreach/prevention activities at the installation.
Facility: 436 Medical Group, Bldg. 300
Address: 300 Tuskegee Blvd.
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2nd floor, Left-hand side
Cost: FREE
Phone: Office: (302) 677-2711; Victim Advocate on-call 24/7: (302) 213-3508
Resource Provider: Family Advocacy Program Staff
MENTAL HEALTH:
Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.
Facility: 436 Medical Group, Bldg. 300
Address: 300 Tuskegee Blvd.
Intended for: Active Duty, Guard/Reserve (on active orders)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2nd floor, left-hand side
Cost: FREE
Phone: (302) 677-2674
Resource Provider: Mental Health Staff
ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) - Promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.
Facility: 436 Medical Group, Bldg. 300
Address: 300 Tuskegee Blvd.
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2nd floor, left-hand side
Cost: FREE
Phone: (302) 677-2674
Resource Provider: ADAPT Staff
MILITARY FAMILY LIFE COUNSELOR:
Military Family Life Counselor (MFLC - Adult/Child) - Non-Medical Counseling offered by trained, licensed professional counselors for service members and their families. Free of charge for up to 12 sessions.
Facility: Airman and Family Readiness Center (A&FRC)/Youth Center/Child Development Center (CDC), Dover AFB, DE 19902
Address: A&FRC – 846 Sumner Drive, Youth Center – 864 Center Road, CDC – 212 Chad Street
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: Mon-Fri. Closed on all federal holidays and AMC Family Days.
Where: A&FRC, Bldg. 846, Youth Center, Bldg. 864, Child Development Center, Bldg. 212
Cost: FREE
Phone: Adult Counselor (302) 310-9004; Child Counselors (302) 287-0948 / (302) 272-3556
Resource Provider: Military Family Life Counselors
MILITARY & FAMILY READINESS CENTER:
Military & Family Readiness Center (M&FRC) - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.
Facility: Military and Family Readiness Center
Address: 846 Sumner Drive, Dover AFB, DE 19902
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0800 – 1700, Mon-Fri. Closed on all federal holidays and AMC Family Days.
Where: A&FRC, Bldg. 846; in unit support is also available
Cost: FREE
Phone: (302) 677-6930; for emergency financial assistance after duty hours, contact the American Red Cross, (877) 272-7337.
Website: Facebook: Dover AFB Airman & Family Readiness
Resource Provider: M&FRC Staff
EMPLOYEE ASSISTANCE PROGRAM:
Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
Facility: Services available via phone services or via the website
Address: www.FOH4YOU.com
Intended for: Air Force Federal Service Civilians
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: 800-222-0364
Website: www.FOH4YOU.com
Resource Provider: Federal Occupational Health
MILITARY ONESOURCE:
Military OneSource - Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.
Facility: Services available via phone services or via the website
Address: http://www.militaryonesource.mil/
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource
CIVILIAN PERSONNEL:
Civilian Personnel - Provides services to meet the needs of management, supervisors, and the appropriated fund civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.
For civilians in crisis, supervisors can contact the Civilian Personnel Office to convene the Civilian Crisis Assessment Team (CAT) which is comprised of the following: Unit CC and/or Unit First Shirt (or designee) (as appropriate); supervisor, JA; SFS; Chaplain; Mental Health; APF CPS or NAF HRO (if a civilian employee is involved); EO (as needed); SPPV;(as needed), SARC (as needed); Union (as needed); A&FRC (as needed); and any other helping agency (if required).
The CAT should be convened within 24-48 hours of a reported concern, or sooner, if needed. The CAT will discuss the situation, consider action steps, and develop a plan of action for ensuring the safety of the individual and/or the work center.
Facility: Civilian Personnel Office
Address: 520 Main Gate Way, Dover AFB DE 19902
Intended for: Federal Service Civilians and their Supervisors
When: 0800-1530, Mon-Fri, Closed Holidays and AMC Family Days
Where: Bldg 520, Room 231
Cost: FREE
Phone: (302) 677-4655/4645
Websites: www.afciviliancareers.com
https://eim2.amc.af.mil/org/436fss/Civ_Pers/default.aspx
NAF HUMAN RESOURCES:
NAF Human Resources - Provides services to meet the needs of management, supervisors, and the non-appropriated fund civilian workforce. Services include: advisory guidance in the areas of recruitment, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.nafjobs.com.
For civilians in crisis, supervisors can contact the Civilian Personnel Office to convene the Civilian Crisis Assessment Team (CAT) which is comprised of the following: Unit CC and/or Unit First Shirt (or designee) (as appropriate); supervisor, JA; SFS; Chaplain; Mental Health; APF CPS or NAF HRO (if a civilian employee is involved); EO (as needed); SPPV;(as needed), SARC (as needed); Union (as needed); A&FRC (as needed); and any other helping agency (if required).
The CAT should be convened within 24-48 hours of a reported concern, or sooner, if needed. The CAT will discuss the situation, consider action steps, and develop a plan of action for ensuring the safety of the individual and/or the work center.
Facility: NAF Human Resources Office
Address: 520 Main Gate Way, Dover AFB DE 19902
Intended for: Non-appropriated Fund Civilians and their Supervisors
When: 0800-1530, Mon-Fri, Closed Holidays and AMC Family Days
Where: Bldg 520, Room 231
Cost: FREE
Phone: (302) 677-6582/4644
Website: www.nafjobs.com