The Public Affairs customer support section is open from 0730 to 1630, Monday through Friday, closed on federal holidays. The customer support section phone number is 302-677-3372.
Passports & Visa photos: Are for official military travel ONLY and done on a walk-in basis Monday through Friday, 9 a.m.-3:30 p.m.
This service is provided for military and DoD civilian personnel traveling on government orders requiring a "no-fee" government passport. Dependents requiring a "no-fee" passport for PCS orders are authorized to use the Photo Lab for passport photos.
Males will wear a civilian-style collared shirt or business attire and females will wear a conservative blouse or business attire. No tank-tops or t-shirts are permitted. Children may wear attire without a collar. Attire white in color is not permitted due to the white background. The Photo Lab has a small selection of donated attire for use; if you don't like our selection, please bring your own.
Official Head & Shoulder photos: Are done by appointment only on Thursdays. Call 302-677-3372 to schedule.
This service is provided for military and DoD civilian personnel requiring a photo for chain of command, Wing and Squadron annual or quarterly awards, and special award packages. Photographic product requirement information from message and/or requester must be known prior to appointment.
Full-Length photos: Are done by appointment only on Thursdays. Call 302-677-3372 to schedule.
This service is provided for military personnel requiring a photo for special award/duty packages. Photographic product requirement information from email, message and/or requester must be known prior to appointment.
Note:
*Head & Shoulders can be scheduled for 512 AW personnel prior to a UTA weekend if Full-Length appointments are not completely filled.
*If an individual requires a Passport, Visa, Head & Shoulders, or Full-Length photo not during the posted times, a letter from their squadron commander must be accomplished stating the required photo is "mission essential" and must be accomplished immediately. The Photo Lab will schedule the individual in the earliest appointment slot available.
Contact the customer support section at 677-3372.